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EditBureau - Frequently Asked Questions
On-demand website editing.
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How do I get started?
Is there really no software installation?
Is EditBureau safe and secure to use?
Can I try EditBureau before purchasing a subscription?
Is EditBureau compatible with my website?
Surely I have to move my website or get it integrated with EditBureau?
Can I still use my current hosting provider?
Will you host my website?
How easy is EditBureau - I don't know HTML?
Are there programming skills involved in using EditBureau?
Will I break my website if I make a mistake?
I don't have a website - can I build one in EditBureau?
Why is the trial period limited to 48 hours?
How easy is the webpage editor to use?
Can I insert new photos or pictures from my computer?
Can I create links to webpages and other websites?
Can I add a new webpage?
Is there a proper image/photo editor in EditBureau?
Can I really undo mistakes easily?
Can I re-design my website with EditBureau?
Can I add new items to the navigation menu on my website?
Can I create tables for my content?
Can I edit HTML code directly?
Does EditBureau work with XHTML sites?
Will EditBureau produce valid markup as per the W3.org validator?
Does EditBureau support CSS?
Can I edit Flash sites in EditBureau?
Can EditBureau handle shtml sites?
What about scripted sites written in ASP, PHP, etc?
Do you offer an alternative to an FTP connection?
SFTP?
What is HTML?
What is FTP?
What is a Hosting provider?
How does my website work?
What is Java?
What is XHTML?
What is CSS?
What is Secure FTP or 'SFTP' ?
Answers
Getting Started
How do I get started?
Simply signup for a free trial. You will be under no obligation to purchase and a trial will allow you to try EditBureau with your own website - Yes you can make change to your website during the trial period!
To signup for a trial, you will need the FTP information for your website. There are 3 parts to it: A special web address, a username, and a password. EditBureau needs this information to allow you to change your website.
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Is there really no software installation?
No, There is nothing to install. EditBureau is software as a service. It uses Java applet technolgy for its editors to ensure a smooth and reliable user experience.
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Is EditBureau safe and secure to use?
Yes, EditBureau uses an Secure Sockets Layer (SSL) connection when sending or receiving sensitive information to or from your browser. Sensitive information is encrypted while it is stored in EditBureau's secure firewalled database.
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Can I try EditBureau before purchasing a subscription?
Yes ofcourse, just signup for a free trial. You can try out EditBureau and make changes to your website for 2 days during the trial. Once satisfied, simply activate your account !
More information on the free trial is available here
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Is EditBureau compatible with my website?
EditBureau is compatible with most static websites - If you can't already change the content on your website easily, chances are it is static. EditBureau is not compatible with database driven websites.
Please see our website requirements page here
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Surely I have to move my website or get it integrated with EditBureau?
No, You can leave your website right where it is, and without modifying it.
EditBureau connects with your website when you want to make changes Learn More
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Can I still use my current hosting provider?
Yes, once your website has either an FTP or Secure FTP connection available to it. It is very rare that websites will not have this facility, as this is usually how a web designer would connect to your website to make changes!
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Will you host my website?
No, we don't provide hosting services. If you require a hosting provider, feel free to contact us, and we will try to recommend a provider to you.
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How easy is EditBureau - I don't know HTML?
If you can use a word processor like Word, you can use EditBureau.
You edit your webpages as you would view them. Highlight text, click 'B' for bold, 'U' for underline, etc.
Try it, its easy.
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Are there programming skills involved in using EditBureau?
No, its designed for non-programmers. Its just like using a regular desktop word processor.
You will not have to learn programming.
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Will I break my website if I make a mistake?
No, You can use our roll-back feature to undo changes - Even changes you made weeks or months ago!
Your webpages will be backed up before your changes are saved.
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I don't have a website - can I build one in EditBureau?
EditBureau is not really designed for this. Its possible but we wouldn't really advise it.
Its really designed for allowing you to change content on your website, not create or re-design your website.
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Why is the trial period limited to 48 hours?
We limit the trial to 48 hours so that people don't abuse the trial by making all their required changes during the trial period, and then never using EditBureau again.
However if you really need more time to evaluate EditBureau, we sometimes can extend your trial period, provided you haven't been making lots of changes to your website!
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Using EditBureau
How easy is the webpage editor to use?
Its just like using a word processor. There is no programming involved and its all 'point and click'.
You edit your webpages in a What You see is what you get environment - so you are essentially editing your webpages as if you are viewing them - except you can make changes.
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Can I insert new photos or pictures from my computer?
Yes, you can add new images / photos from your computer or camera. You can also adjust them before putting them on your website using the photo editor in EditBureau. You can resize them, rotate them, adjust the lighting, crop them, etc.
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Can I create links to webpages and other websites?
Yes, EditBureau has point and click link creation for webpages, images and other files which are part of your website. You can also enter the address of a webpage/website if you wish.
You can create links usingimages and/or text.
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Can I add a new webpage?
Yes, EditBureau has 'Save As' functionaility, so you can open a webpage in the webpage editor and save it as a new webpage.
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Is there a proper image/photo editor in EditBureau?
Yes, there is a fully featured, browser based photo/image editor in EditBureau.
You can add new images to your website, and even use the editor for editing day to day images on your pc - just log into EditBureau to use it.
It has all the features you would expect in an image editor - resize, rotate, crop, text annotations, contrast, brighness, brush, eraser, transparency, and more...
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Can I really undo mistakes easily?
Its very easy to undo mistakes - just use the roll-back feature. EditBureau backs up all changes you make so you can always go back to a previous version.
EditBureau has a history section, where you can see a list of all changes which you can undo.
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Can I re-design my website with EditBureau?
EditBureau is not really meant for site re-designs. Its possible but we wouldn't recommend it. EditBureau is meant for allowing you to update content such as text or images, not redesign navigation bars etc.
If you are not sure, please contact us and we can advise you further.
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Can I add new items to the navigation menu on my website?
In some cases this is easy - it all depends on how your website is constructed. Some navigation menus are made of lots of image or programmed in javascript - These are often difficult to change. It all depends on your website. Please contact us, tell us what you want to achieve and we will advise you what to do!
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Can I create tables for my content?
Yes, you can create and edit tabular content.
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Can I edit HTML code directly?
Yes, EditBureau has this facility if you require it.
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Technical Questions
Does EditBureau work with XHTML sites?
Yes, EditBureau supports XHTML sites.
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Will EditBureau produce valid markup as per the W3.org validator?
Yes, provided your site has valid markup in the first instance, EditBureau can produce W3 compliant markup.
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Does EditBureau support CSS?
Yes, It supports embedded and external stylesheets.
You can visually select the styles from a preview menu.
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Can I edit Flash sites in EditBureau?
EditBureau can not be used to edit flash content. If your site contains flash elements inside standard webpages, you will be able to edit everything except the flash elements themselves.
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Can EditBureau handle shtml sites?
Yes, we have users who edit shtml sites using EditBureau.
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What about scripted sites written in ASP, PHP, etc?
We have a number of users who edit scripted sites with EditBureau. It really depends on the site structure.
If the scripting language is just used as a means of using header and footer files, then there shouldb't be an issue using EditBureau to edit the content files.
Please contact us if you think you require this feature - we will give you an answer very quickly.
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Do you offer an alternative to an FTP connection? SFTP?
Yes EditBureau supports Secure FTP (SFTP) and FTP+SSL.
Please contact us if you require this type of set up.
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Terminology
What is HTML?
Hyper Text Markup Language is the programming language that websites are commonly written in.
EditBureau supports HTML websites, and hides the programming end of things from you - you just use a point and click interface to edit your website in EditBureau.
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What is FTP?
File Transfer Protocol is the common method used by web designers and web masters to update websites.
Usually, FTP consists of a special web address (e.g ftp://yoursitename.com ), a username, and a password.
If you don't already have this information, you can obtain it by contacting your hosting company or web designer.
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What is a Hosting provider?
A hosting provider is an organisation who's job is to store websites, so they are accessible on the Internet.
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How does my website work?
Your website is stored on a hosting providers server which is always connected to the Internet.
Your domain name is set up to send Internet surfers to the Internet Address of that server, when they type the domain name into their web browser, and hey presto, they see your website.
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What is Java?
Java is a technology used to run software such as the editors in EditBureau.
Java is available for free dowload from Sun MicroSystems. More Information here
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What is XHTML?
Extensible HyperText Markup Language is a newer alternative to HTML.
More information on XHTML is available from the World Wide Web Consortium (W3C)
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What is CSS?
Cascading Style Sheets are a common way for websites text and colours to be styled using a central stylesheet. CSS helps maintain a consistant look and feel accross a website while making it relatively simple to change fonts, colours,etc which are used on a website from a single central point - the stylesheet which all the webpages on a website are using.
Editbureau supports CSS, and allows you to select styles available in the stylesheets from a drop-down menu with a preview of all styles.
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What is Secure FTP or 'SFTP' ?
Secure FTP is as it sounds, a more secure version of FTP.
Most hosting providers still rely on FTP as the main method of changing content on website, although a growing number are beginning to support SFTP.
EditBureau supports both FTP and SFTP.
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